Shipping Policy

 

Single item orders are picked, processed and packaged in a matter of hours, not days. Multiple-item orders are hand-packed and out the door in a day or so. Most of our orders shipped are received within 1 week or 2, and a real time tracking number is provided for all orders.  USPS is out preferred shipping carrier.

We are happy to offer combined shipping on our blu ray movies and video games at 1$ per additional items. Combined shipping discounts for food and health products are also available nd applied automatically at checl out.

 

Shipping  Rates:       USA   CANADA

Single Blu Ray Movie and Video games:               3.99$  2-5 days        8,99$

Food & Health: Please note that the shipping rates for most of these items are weight-based. The weight of any such item can be found on its detail page. 

 

INTERNATIONAL SHIPPING

We do ship internationally, please contact us for a custom shipping quote and country eligibility

 

Return Policy

Your satisfaction guaranteed! 

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error, i.e you received an incorrect, damaged or defective item. Please notify Customer Service within 30 days and follow the Returns Procedures below for a full refund and/or to request a replacement order. We will respond quickly with instructions for how to return items from your order.

 

Returns Procedures

 

Please follow the simple steps below to ensure a fast and accurate processing of your return and credit or re-shipment:

 

1. Contact Customer Service

 

You must contact Customer Service to inform them of the damaged/defective or not as ordered item that you received. You may email our customer service using our Contact Us section. 

 

Please include the following information in your e-mail:

1. Your order confirmation number
2. Your name
3. Your phone number
4. Item UPC# (barcode)
5. Product Name
6. Reason for return

 

Return Address: 3565 East Taschereau, St Hubert, QC J4T 2G2, CANADA

 

 

 

PAYMENT

Accepted Forms of Payment

VISA,  MASTER CARD. PAYPAL, INTERAC EMAIL TRANSFERS

 

Sales Tax

 

Do You Charge Sales Tax?

If your state or province requires us to collect and remit sale or other taxes, these amounts will be reflected in your shopping cart.